FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
Find answers to the most common questions about our products, shipping, and returns.
When do you dispatch orders?
To ensure our cookies and treats arrive fresh to your door, we post every Wednesday. Make sure to place your order before Tuesday midnight so you don't miss out! If you would like to order and collect your treats at our store in Hospital, Co. Limerick, please contact our team directly.
Do you deliver nationwide?
Yes! We deliver to every county in Ireland. Orders are freshly baked and packed securely before being dispatched.
How long will my treats stay fresh?
Our cookies and treats are best enjoyed within 5 days of delivery. Keep them in an airtight container at room temperature.
Can I mix different products in my box?
Absolutely — that's the whole idea! Choose any mix of Deep Dish Cookies, Regular Cookies, Dubai Brownies and Dubai Bars across your 6 or 12 item box.
Do you cater for allergens or dietary requirements?
All allergen information is listed on each product page. Please read carefully before ordering. If you have specific queries, contact us before purchasing.
Can I order for a special occasion or in bulk?
For corporate gifting, events, or bulk orders, we’ll create a personalised offering tailored to you. Every box can be customised, so let’s talk through what you have in mind. Contact us via Call or WhatsApp on 0877202101 or email pumpdcookies@gmail.com